Who is Claude Edward Elkins Jr.? This question has gained traction in recent years as the career of this seasoned business leader has become increasingly prominent in the world of logistics, transportation, and industrial growth. Known more commonly as Ed Elkins, he stands today as one of the most respected executives in the U.S. rail industry, serving as Executive Vice President and Chief Commercial Officer at Norfolk Southern Corporation. His journey is not just a corporate success story—it’s a narrative of grit, transformation, and perseverance, beginning from his early days as a brakeman on the railroads and culminating in his leadership of vast commercial operations that influence industries across America.
This article explores his career trajectory, leadership philosophy, and broader contributions to commerce and community, giving readers a complete answer to “Who is Claude Edward Elkins Jr.?”
Early Life and Military Foundations
Claude Edward Elkins Jr. hails from Southwest Virginia, a region known for its rugged landscapes, hardworking communities, and deep ties to America’s railroads and industrial backbone. Growing up in this environment instilled in him values of resilience, practicality, and the importance of community—all of which would later define his leadership style.
Before stepping into the corporate world, Elkins served in the United States Marine Corps. The Marines shaped his approach to life and business, grounding him in discipline, mental toughness, and mission-driven leadership. Military service not only gave him a deep sense of responsibility but also provided a foundation for handling high-pressure environments—an invaluable trait in the demanding logistics industry.
Entry into Railroading
In 1988, Elkins joined Norfolk Southern Railway, one of America’s leading freight rail companies, beginning his journey in the most grassroots way possible: as a Road Brakeman. Unlike many executives who enter industries through management training programs or corporate internships, Elkins literally started on the tracks.
Over time, he worked as a Conductor, Locomotive Engineer, and Relief Yardmaster. These hands-on roles gave him firsthand experience of railroad operations, an understanding of employee challenges, and insights into the technical, physical, and cultural aspects of the industry. Unlike executives who only see balance sheets, Elkins’ decisions today are informed by decades of ground-level experience.
Two Decades in Intermodal Marketing
After his early roles, Elkins shifted toward marketing and logistics, where he would spend 20 years in intermodal marketing. Intermodal transport—moving freight using multiple modes (rail, truck, ship)—is the backbone of global supply chains. This division requires both technical expertise and strategic vision.
Elkins proved his ability to align Norfolk Southern with the evolving demands of modern commerce. Under his watch, intermodal marketing became more efficient, customer-focused, and innovative. This period honed his skills in balancing operations with client relationships, preparing him for larger leadership responsibilities.
Climbing the Corporate Ladder
The next phase of his career highlighted his rise through Norfolk Southern’s leadership ranks:
- 2016 – Appointed Group Vice President of Chemicals Marketing, where he oversaw the movement of essential products like plastics, fertilizers, and industrial chemicals.
- 2018 – Promoted to Vice President of Industrial Products, taking responsibility for sectors ranging from metals to construction materials.
- 2021 – Elevated to Executive Vice President & Chief Commercial Officer, one of the company’s most influential positions.
In this top role, Elkins manages divisions that touch virtually every commercial aspect of Norfolk Southern—Intermodal, Automotive, Industrial Products, Real Estate, Industrial Development, Short Line Marketing, Field Sales, and Customer Logistics. His leadership ensures that the company adapts to global trade challenges, evolving customer demands, and sustainability goals.
Educational Achievements
Beyond his practical career, Elkins fortified his expertise with strong academic credentials:
- Bachelor’s degree in English from the University of Virginia’s College at Wise, reflecting a foundation in communication and critical thinking.
- MBA in Port & Maritime Economics from Old Dominion University, equipping him with economic and logistics knowledge.
- Executive certificates from prestigious institutions including Harvard Business School, University of Virginia’s Darden School of Business, and the University of Tennessee Supply Chain Institute.
This blend of liberal arts, specialized economics, and executive business education demonstrates his versatility and ability to bridge operational and strategic worlds.
Community & Industry Leadership
Elkins’ influence extends well beyond Norfolk Southern:
- Vice Chair of the Georgia Chamber of Commerce
- Board Member of the East Lake Foundation, National Association of Manufacturers, and TTX Company
- Participant in the Georgia State University Marketing Roundtable and The Conference Board’s Council for CMOs
These roles showcase his commitment to not only driving business but also shaping policy, supporting education, and fostering community development.
Leadership Style & Philosophy
What sets Claude Edward Elkins Jr. apart is not just his resume but his leadership philosophy. Having started from the ground up, he understands the perspective of frontline workers. This experience fuels a management approach that emphasizes:
A Native Leader with National Impact
From his roots in Virginia to the national stage of logistics and industry, Elkins embodies the American story of upward mobility. His story resonates not just with corporate leaders but with workers who aspire to grow within their fields.
By bridging the gap between frontline operations and executive strategy, Elkins has become a model of transformational leadership in the transportation sector. His unique blend of operational know-how, academic preparation, and community involvement makes him one of the most noteworthy executives in today’s corporate landscape.
The Legacy of Claude Edward Elkins Jr.
The legacy of Claude Edward Elkins Jr. is not simply about climbing the corporate ladder—it is about doing so with integrity, resilience, and an unwavering focus on people and progress. His journey demonstrates that leadership is not confined to boardrooms but is built in the trenches, along the tracks, and through the bonds of community and service.
As Norfolk Southern continues to shape the future of freight and commerce in America, Elkins’ vision and leadership ensure the company remains agile, customer-focused, and innovative.
Conclusion
So, who is Claude Edward Elkins Jr.? He is a Marine veteran, a railroader turned corporate leader, a strategist, and a community builder. His journey from brakeman to Executive Vice President at Norfolk Southern epitomizes the value of perseverance, adaptability, and service.
For readers seeking inspiration in leadership and career growth, his story offers lessons on starting humble, working with purpose, and leading with vision.
This article was prepared for readers of New Leaf By Altintis, where stories of resilience, transformation, and leadership take center stage.
